June Kendall

• IL, USA
• Twitter
• LinkedIn

Hello, I am June Kendall and I am currently seeking a customer service position in the Chicagoland area.

June Kendall's Bio:

June Kendall's Experience:

• Inventory Specialist at WIS International

  January 2020 - Present | USA

  Performed inventory on pharmacy and front of store for various clients as member of a team.

• Customer Care Representative - Call Center at Companion Animal Hospital Partners LLC

  October 2020 - December 2020 | Mount Prospect, IL

  •Keyholder •Answered customer service, scheduling, and general calls from pet parents •Scheduled and cancelled appointments for veterinary, boarding, and grooming services •Triaged phone calls to determine level of urgency of need for veterinary intervention •Processed payments, deposits, and refunds •Gained and applied knowledge of terminology and procedures relevant to veterinary medicine

• Customer Care Representative - Call Center at Legvera Corp

  January 2020 - October 2020 | Vernon Hills, IL

  • Answered phone calls, chats, and emails; assisting customers with questions and issues • Maintained up-to-date knowledge of customer accounts and software used by the company • Learned and explained products and benefits; processed payments, exchanges, and returns • Achieved an average of 75 calls per shift • Processed returned items, checked for damage/wear, and restocked them in the warehouse • Responded to customer reviews and complaints on the Better Business Bureau website

• Assistant Store Manager Trainee at Walgreen's

  May 2019 - December 2019 | Skokie, IL

  • Participated in and passed corporate management training course series • Used data analysis skills to track store performance based on different metrics, especially in the pharmacy • Displayed customer care behaviors and earned positive feedback on surveys • Worked with customers to resolve issues in a manner that best suited policies and the customer

• Shift Leader at Walgreen's

  April 2018 - May 2019 | Skokie, IL

  • Earned a promotion based on merit and performance • Displayed customer care behaviors and earned positive feedback on surveys • Worked with customers to resolve issues in a manner that best suited policies and the customer

• Customer Service Associate / Designated Hitter at Walgreen's

  November 2016 - April 2018 | Skokie, IL

  • Performed cashiering, inventory, and stocking tasks • Displayed customer care behaviors and earned positive feedback on surveys • Performed tasks in the pharmacy, including cold calls to upsell pharmacy services

• Part-Time Science Instructor at Mad Science of Chicago

  February 2010 - October 2016 | Chicago. IL

  • Organized and maintained instructional materials, including inventory and copy editing • Participated in trainings to learn new programming • Led trainings for new employees • Led science camps and programs for elementary-age students

• Faculty Member/Social Media Specialist at Lake View Academy

  August 2011 - August 2015 | Chicago, IL

  • Launched and updated the school social media presence to engage with the community (Twitter: @LakeViewAcad716). Also used a platform at Wix.com to create a modern website • Created and executed lessons for high school science classes that aligned with state standards • Administered standardized computer testing on a regular basis • Analyzed and tracked test scores and improvement with students • Administered a grant the school received by submitting testing and attendance data

• Customer Service Associate / Beauty Advisor at Walgreen's

  August 2010 - September 2011 | Chicago, IL

  • Performed cashiering, inventory, and stocking tasks • Maintained a familiarity with new and existing products in the beauty and skincare departments in order to suggest items and assist customers in meeting their needs • June 2011 employee of the month based on customer feedback

June Kendall's Education:

• National Louis University

  2012 – 2014
  MA
  Concentration: Biology Pedagogy
  Activities: 4.0 GPA in Master's Program

• National Louis University

  2012 – 2012
  Online Program
  Concentration: Statistics and Astronomy
  Activities: 4.0 GPA (two courses, 8 credits)

• Wilbur Wright Community College

  2006 – 2010
  Summer Program
  Concentration: Chemistry and Organic Chemistry

• Drake University

  2005 – 2009
  BA in Biology, BS in Pedagogy, BA in Liberal Arts
  Concentration: Biology and Pedagogy

• Iowa Western Community College

  2008 – 2008
  Summer Program
  Concentration: Physics

• Walter Payton College Prep

  2001 – 2005
  HS Diploma
  Concentration: HS Diploma

• Harvard Extension School

  2004 – 2004
  Summer Program
  Concentration: International Relations and Metabolic Physiology
  Activities: 3.5 GPA in Summer Program (two courses, 8 credits)

• Columbia College Chicago

  2003 – 2003
  Summer Program
  Concentration: Picture Books as Literature for Education

• School of The Art Institute of Chicago

  2000 – 2000
  Summer Program
  Concentration: Sculpture and Printmaking

June Kendall's Interests & Activities: